FAQ
General Store FAQ
What is Valkyrie Games?
The local game store in Palmerston North specialising in trading card games, board games, miniatures, roleplaying games, hobby supplies, and community events. We have a massive selection of singles and a huge amount of playing space both downstairs and upstairs
Where are you located?
Just back from the middle of the city! 134 King Street, Palmerston North, New Zealand. Opposite UCOL!
What are your opening hours?
Mon–Sat: 10:30am – 8:00pm
Sun: 10:30am – 5:00pm
Do you run events?
Yes, we run regular events for trading card games, board games, D&D, and Wargaming. We have seating both downstairs and upstairs for games and we use it regularly. Check out the events page for our full list of events
How big is your events space?
Deceptively big! We have an entire extra floor dedicated to play space with seperated rooms for noise! We have seating both downstairs and upstairs for games and we use it regularly, we can seat up to 120 people over both floors and we run some of the largest gaming events in Palmerston North. Check out the events page for our full list of events
Can beginners attend events?
Absolutely. Our community is very welcoming to new players.
Can I play games in-store?
Yes, we have dedicated gaming space available for events and casual play.
Magic: The Gathering FAQ
Where can I play Magic in Palmerston North?
Valkyrie Games hosts huge regular Magic: The Gathering events including Commander, Draft, and Prereleases.
Do you run Commander events?
Yes, Commander is one of our most popular formats! Every Monday, Friday and Saturday.
Can beginners play Magic?
Yes, we run beginner-friendly events and can teach new players.
What is Commander?
A 100-card multiplayer format built around a legendary creature, if you are keen to build a deck or buy one come in store and talk to the team at Valkyrie Games, we have decades of experience building and playing Magic the Gathering!
Do you sell Magic cards?
Yes, including sealed products, singles, and accessories. Cards over $25 can be found on our website but we promise you there is much more in store! We have a massive collection of singles built over the last 12 years, some stuff you just wont find anywhere else
Do you buy Magic the Gathering cards?
Yes! We buy cards as much as we can! Please come into the store and bring your cards, we will name them and bag them up. We do all the work, pricing up the cards and then messaging you an offer. This process takes about a week but can take up to two weeks depending on our backlog.
Board Games & Upper Story
Where can I buy board games in Palmerston North?
Valkyrie Games stocks a wide range of board games for all ages and styles of play. We like Board Games so we also tend to stock the weird and wonderful!
Can I play board games in-store?
Yes, we have masive gaming space and the largest board game library in Palmerston North available to play.
What are Upper Story games?
Upper Story is a branch of STEM games that challenge and tech concepts like electronics, Physics and Computing! They are an amazing range that we are lucky to be able to get into the country. Upper Story STEM games include Spintronics, Bridge or Bust, and Turing Tumble.
Do I need to bring my own games?
No, you can use our board game library in-store. Seriously it's massive! We add to it all the time!
Where can I buy Upper Story games in New Zealand?
Valkyrie Games is the only NZ stockist of Upper Story.
Dungeons & Dragons FAQ
Where can I play D&D in Palmerston North?
Valkyrie Games runs regular D&D sessions including beginner-friendly and Open Group campaigns every Tuesday at 6:00pm! Just turn up to play, only $2!
Can beginners play D&D?
Yes, no experience is required to join. We also have dice and character sheets! It's all sorted out for you. Open group is the longest running open access D&D group in the country, with dozens of players turning up every week for over 10 years!
What is the Open Group?
A drop-in style D&D program where players can join ongoing adventures.
What do I need to play?
Nothing for your first session — we can help you get started.
Do you sell D&D books?
Yes, including core rulebooks, dice, miniatures, and accessories.
Pokémon FAQ
Where can I buy Pokémon cards in Palmerston North?
Valkyrie Games stocks Pokémon booster packs, ETBs, singles, and accessories.
Do you run Pokémon events?
Yes, including casual play, tournaments, and prereleases. We have a massive community that turns up every Saturday at 12:00 for our Juniors, Seniors and Masters League- Juniors play for free!
Can kids play Pokémon?
Yes, Pokémon is very beginner and family friendly. They can come join all the other kids already playing it in store!
Do you sell Pokémon singles?
Yes, our singles stock changes regularly, people buy all the time! We also have thousands upon thousands of bulk cards in store that you can look through (Free up a day or two though!).
Do you buy Pokémon cards?
Yes! We buy cards as much as we can! Please come into the store and bring your cards, we will name them and bag them up. We do all the work, pricing up the cards and then messaging you an offer. This process takes about a week but can take up to two weeks depending on our backlog (And the size of the collection!)
Yu-Gi-Oh! FAQ
Where can I buy Yu-Gi-Oh! cards in Palmerston North?
Valkyrie Games stocks a wide range of Yu-Gi-Oh! products including booster packs, structure decks, accessories, and singles.
Do you run Yu-Gi-Oh! events?
Yes! We run regular Yu-Gi-Oh! tournaments and casual play events. Whether you're a competitive duelist or just getting started, you'll find other players ready to throw down and activate their trap cards.
Can beginners play Yu-Gi-Oh!?
Absolutely. Yu-Gi-Oh! can look intimidating at first, but our community is happy to help new players learn the rules, understand card interactions, and build their first deck.
Do I need my own deck to play?
For tournaments you'll generally need your own deck, but if you're new to the game, come in and chat with us. We can help you find a starter deck and get you ready for your first duel.
Do you sell Yu-Gi-Oh! singles?
Yes! We stock a large range of Yu-Gi-Oh! singles, from staple cards to exciting new releases. Our singles inventory changes regularly as players buy, sell, and trade cards.
Do you buy Yu-Gi-Oh! cards?
Yes! We buy cards as much as we can! Please come into the store and bring your cards, we will name them and bag them up. We do all the work, pricing up the cards and then messaging you an offer. This process takes about a week but can take up to two weeks depending on our backlog (And the size of the collection!)
What is Yu-Gi-Oh!?
Yu-Gi-Oh! is a fast-paced trading card game based on the popular manga and anime series. Players build decks around powerful monsters, spells, and traps, creating explosive combos and dramatic duels.
What products should a new player start with?
Structure Decks are usually the best place to begin. They provide a ready-to-play deck and a solid foundation for learning the game and upgrading over time.
Can kids play Yu-Gi-Oh!?
Yes. While the game can become quite strategic at higher levels of play, younger players are welcome and many learn quickly with help from the community.
Why play Yu-Gi-Oh! at Valkyrie Games?
We have one of the oldest and most established YuGiOh groups in NZ, if you like casual play or you want to step it up, these guys can help you out!
Warhammer FAQ
Where can I play Warhammer in Palmerston North?
Valkyrie Games is one of Palmerston North's premier locations for Warhammer and miniature gaming. We have dedicated gaming space, a huge terrain library, and a welcoming community of players.
When do people play Warhammer at Valkyrie Games?
Our regular Warhammer night is every Wednesday from 6:00pm onwards. It's a great opportunity to find opponents, meet other hobbyists, and get games in. You'll often find players in store at other times throughout the week as well.
Can I play Warhammer outside of Wednesday nights?
Absolutely. We have open gaming tables available much of the time, making it easy to organise games with friends or challenge other members of the community. We also have regular Slow Leagues, just ask in store!
What Warhammer games do people play?
Our community enjoys a variety of Games Workshop systems including Warhammer 40,000, Age of Sigmar, Kill Team, Warhammer: The Old World, and more. If it involves rolling dice and arguing about line of sight, there's probably someone playing it.
Do I need my own terrain?
No. We maintain a huge terrain library that players can use for their games. From ruined cities to alien battlefields, we've got tables that help bring your battles to life.
Can beginners play Warhammer?
Yes! New players are always welcome. Whether you've just bought your first miniature or are returning to the hobby after years away, our community is happy to help you learn the rules and get started.
Do you sell Warhammer miniatures?
Yes. We stock a wide range of Warhammer products including miniatures, rulebooks, paints, hobby supplies, and accessories.
Do you sell paints and hobby supplies?
Yes. We stock paints, brushes, basing materials, tools, glue, and other hobby essentials to help bring your armies to life. We stock Citadel, Army Painter, Two Tin Coats and Vallejo paints.
Can I paint miniatures in store?
Many members of the community enjoy painting and hobbying in store. It's a great way to learn new techniques, get feedback on your projects, and spend time with fellow hobbyists.
How large is the Warhammer community?
Our Warhammer community includes everyone from complete beginners to experienced tournament players. Whether you're interested in casual narrative games, competitive play, painting, or collecting, you'll find like-minded hobbyists here.
What should I buy to start Warhammer?
The best place to start is usually with a Combat Patrol, Spearhead, Starter Set, or a box of miniatures that you think look cool. Our staff can help you choose an army and hobby supplies that fit your interests and budget.
Why play Warhammer at Valkyrie Games?
Because assembling and meticulously painting tiny plastic murder machines is only half the hobby. The other half is dramatically removing them from the table after forgetting your opponent's special abilities. And bants.
One Piece Card Game FAQ
Where can I play the One Piece Card Game in Palmerston North?
Valkyrie Games is home to a large one piece card game community, with awesome prize support and a huge range to support players.
Do you run One Piece events?
Yes! We run regular One Piece Card Game events, including tournaments, casual play, prereleases, and special Bandai organised play events when available.
Can beginners play One Piece?
Absolutely. One Piece is easy to learn but offers plenty of depth as you gain experience. New players are always welcome, and our community is happy to help you learn the ropes.
Do I need my own deck to play?
For tournaments you'll generally need your own deck, but starter decks are a fantastic way to begin. If you're unsure where to start, our staff can help you choose a deck that suits your favourite characters and play style.
Do you sell One Piece booster packs and starter decks?
Yes. We stock a range of One Piece Card Game products including booster packs, starter decks, special collections, accessories, and new releases when available.
Do you sell One Piece singles?
Yes! We stock a selection of One Piece singles to help players upgrade decks, hunt down favourite characters, or complete collections. From staples to shiny alternate arts we have you covered.
Do you buy One Piece cards?
Yes! We buy cards as much as we can! Please come into the store and bring your cards, we will name them and bag them up. We do all the work, pricing up the cards and then messaging you an offer. This process takes about a week but can take up to two weeks depending on our backlog (And the size of the collection!)
What is the One Piece Card Game?
The One Piece Card Game is a trading card game based on Eiichiro Oda's legendary manga and anime series. Players build decks around iconic leaders and crews from throughout the world of One Piece. The game play at a local level is fast paced 35 Minutes rounds, best of one.
Can I play if I've never watched One Piece?
Definitely. While fans of the series will recognise many characters and story moments, the game stands on its own as a fun and strategic trading card game.
What is the best product for a new player?
Starter Decks are the easiest way to get into the game. They provide everything you need to begin playing immediately and are designed to teach the game's mechanics while remaining fun and competitive.
Is One Piece a good game for competitive players?
Yes. The One Piece Card Game has a thriving organised play scene with tournaments ranging from local events all the way through to regional and championship-level competition.
Why play One Piece at Valkyrie Games?
We have an awesome group of players who turn up regularly and can give a breadth of different styles of decks to play against.
Shipping, Returns & Refunds
Do you ship orders online?
Yes, we offer shipping within New Zealand only. We do not ship internationally.
How much is shipping?
We charge a flat rate of $10 NZD per order for most products. This helps cover packaging and courier costs.There are a few oversized and very oversized games where we charge more. And a few very heavy games (like Frosthaven) that we do not ship
What courier do you use?
We use New Zealand Post (covered couriers). All orders are sent with a tracking number.
What is your returns policy?
Returns or exchanges are accepted if the item is faulty or not fit for purpose. Items must be returned in original condition with tags and packaging. Sale or discounted items are generally not eligible for return at full price.
How do I return an item?
Reply to your order confirmation email to request a return. Once approved, you can either post the item back or return it in person to the store (134 King Street, Palmerston North). Refunds will be issued minus the original shipping cost.
What refund options are available?
You can choose store credit, an exchange for a different product, or a refund to your original payment method.
Who pays for return shipping?
The customer is responsible for return shipping costs (and any customs fees if applicable).
Collections
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One Piece Singles
Uploaded One Piece Singles
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Yugioh Singles
Yugioh Singles Collection.
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Flesh and Blood
All of our available FAB sealed product!
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Lorcana Singles
Singles for the Game Lorcana
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Magic the Gathering Singles
We're adding these as we go through our collection, so check back...
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Magic: the Gathering Sealed
All the sealed product we have available for MtG! Boosters, bundles, boxes,...